Returns & Exchanges
At Natural Elements, we want you to be completely satisfied with your botanical skincare; if a product doesn't meet your needs, we offer a 30-day window for returns and exchanges. We believe in the power of nature and stand by the quality of our clean beauty formulations.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Place the unused or gently used products in their original packaging to ensure they are protected during transit back to our facility.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing